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Understanding Cisco Collaboration Foundations

The Understanding Cisco Collaboration Foundations (CLFNDU) course gives you the skills and knowledge needed to administer and support a simple, single-site Cisco® Unified Communications Manager (UCM) solution with Session Initiation Protocol (SIP) gateway. The course covers initial parameters, management of devices including phones and video endpoints, management of users, and management of media resources, as well as Cisco Unified Communications solutions maintenance and troubleshooting tools. In addition, you will learn the basics of SIP dial plans including connectivity to Public Switched Telephone Network (PSTN) services, and how to use class-of-service capabilities.

This course does not lead directly to a certification exam, but it does cover foundational knowledge that can help you prepare for the professional-level collaboration courses and exams:

This course is worth 21 Continuing Education (CE) Credits

Virtual Learning

This interactive training can be taken from any location, your office or home and is delivered by a trainer. This training does not have any delegates in the class with the instructor, since all delegates are virtually connected. Virtual delegates do not travel to this course, Global Knowledge will send you all the information needed before the start of the course and you can test the logins.

Delivery Format

  • Company Event

    Event at company

  • Elearning (Self-paced)

    Self paced electronic learning

  • Virtual Learning

    Learning that is virtual

7 courses found

    • Delivery Format: Virtual Learning
    • Date 09-13 November, 2026 | 8:30 AM to 4:30 PM
    • Location: Virtual (Eastern Standard Time)
    • Language: English

    $4,395.00

    • Delivery Format: Virtual Learning
    • Date 25-29 January, 2027 | 8:30 AM to 4:30 PM
    • Location: Virtual (Eastern Standard Time)
    • Language: English

    $4,395.00

    • Delivery Format: Virtual Learning
    • Date 29 March-02 April, 2027 | 8:30 AM to 4:30 PM
    • Location: Virtual (Eastern Standard Time)
    • Language: English

    $4,395.00

    • Delivery Format: Virtual Learning
    • Date 07-11 June, 2027 | 8:30 AM to 4:30 PM
    • Location: Virtual (Eastern Standard Time)
    • Language: English

    $4,395.00

    • Delivery Format: Virtual Learning
    • Date 09-13 August, 2027 | 8:30 AM to 4:30 PM
    • Location: Virtual (Eastern Standard Time)
    • Language: English

    $4,395.00

    • Delivery Format: Virtual Learning
    • Date 04-08 October, 2027 | 8:30 AM to 4:30 PM
    • Location: Virtual (Eastern Standard Time)
    • Language: English

    $4,395.00

    • Delivery Format: Virtual Learning
    • Date 06-10 December, 2027 | 8:30 AM to 4:30 PM
    • Location: Virtual (Eastern Standard Time)
    • Language: English

    $4,395.00

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